Thanks for purchasing our products at www.cannycraftynewcastle.co.uk operated by Canny Crafty LTD. All our clothing is hand printed by us. We aim to dispatch your items via Royal Mail within 7-10 working days. Last Order day for guaranteed Christmas delivery is December 16th 2020. Any order placed after this date will not be processed until January 2nd 2021
Should you be unhappy with your purchase we offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back. You are eligible for a full reimbursement within 14 calendar days of delivery.
Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.
If you have any additional questions or would like to request a refund, feel free to contact us. firstname.lastname@example.org