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Delivery & Returns

Thanks for purchasing our products  at www.cannycraftynewcastle.co.uk operated by Canny Crafty Ltd. We aim to dispatch your items via Royal Mail within 3-5 working days.

Should you be unhappy with your purchase we offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 28 calendar days of your purchase.

Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.

If you have any additional questions or would like to request a refund, feel free to contact us. info@cannycraftynewcastle.co.uk